Payments - Deep Dive

Sales, Marketing, & Customer Experience -
Best Practices For Prepaid in the retail environment

This Deep Dive will rapidly get Retail Management immersed in the best practices of Selling, Distributing and Servicing Prepaid Card Programs. The program will begin with a solid foundation of the target customer profiles, desires and expectations of a Prepaid Card, and Prepaid Card Basics. It covers the best in class sales and marketing practices in market today, including "hands on" exercises and case studies, in order to equip the retailer with the proper tools for the field. We will also explore, in detail, best in class Customer Experiences for Prepaid card activation, usage, reload, and servicing strategies in a retail environment. By the end of the day, retail sales and credit executives and personnel will be fully prepared to meet with their field teams and store teams and have a much richer conversation about Prepaid Card programs, customer expectations and sales practices. The Program is the ideal way to get busy retailers immersed in the high growth market of Prepaid Card programs and the benefits to their retail customers.

Typically, these sessions would be held in close proximity to the partner retailer, to increase attendance participation, while minimizing travel and expense costs for the retailer. The Seminar schedule typically will consist of the following elements and time frames: